PHUKET, 13 July 2020: Wyndham Grand Kalim Bay will introduce a so-called safe travel service when international travellers return to Thailand.
It starts with a chauffeur-driven transfer, in-room check-out with minimal interaction with staff to cut the risk of Covid-19 infection.
The resort reopened last week for domestic travellers (Thai citizens and foreign residents), but like the rest of Thailand’s hotels, commercial leisure tourism remains closed.
The super-safe option offers guests private luxury villas with their own pools, personalised dining and spa experiences, an easy-to-use app in place of a physical concierge and hygiene procedures conforming to the highest standard.
The luxury experience at Wyndham Grand Kalim Bay starts with a personal transfer in a Mercedes, with the chauffeur wearing face mask and gloves. Guests undergo a mandatory temperature check on arrival before being driven to their suite for check-in. This system bypasses all the public areas of the resort and ensures you are virtually isolated.
Suites and villas all have their own pools eliminating the need to visit the pool open to all guests. Suites have their individual airconditioning units meaning there is no cross-contamination of air between suites and villas further reducing the risk of Covid-19 infection. There is no need to meet anyone as a digital concierge service (HandiGo app) enables guests to easily make requests without having to interact or visit common spaces. In-room dining is possible as the menus at all of the resort’s restaurants are available to guests who want to avoid visits to the restaurants.
“Guests can enjoy the full resort experience while minimising contact with others,” the resort’s reopening publicity claims.
Wyndham Grand Kalim Bay received along with hundreds of other hotels in Phuket an Amazing Thailand Safety & Health Administration certificate, designed to give assurance about safety and sanitation processes at resorts.