Vistara renews Amadeus contract

SINGAPORE, 2 December 2019: Vistara, a full-service airline owned by TATA Sons and Singapore Airlines, has signed an extended distribution and IT partnership with Amadeus.

Vistara renews its contract for the full Amadeus Altéa suite that includes inventory, reservation, ticketing and departure control systems.

The airline has also renewed its distribution agreement with Amadeus ensuring worldwide distribution of a full range of the airline’s content and fares to Amadeus-connected travel sellers.

Vistara chief strategy officer Vinod Kannan commented: “ Amadeus (is) a key partner as we recognise the need to grow beyond our home market. At the same time, investment in the best technology will simplify our customers’ interactions with us.”

Embarking on an expansion project through to 2023, Vistara has placed firm orders worth USD3.1 billion at list prices with Airbus for 13 aircraft from the A320neo family and with Boeing for six 787-9 Dreamliners. Also, the airline is leasing another 37 new A320neo-family aircraft between 2020 and 2023.

Amadeus’ global network of travel sellers will have access to a broader range of Vistara’s content, including the full range of international, as well as preferred and negotiated fares.

All content will be available for travel sellers to shop, book and service through the Amadeus Travel Platform. Besides, Amadeus-connected travel agents will enjoy complete visibility of the airline’s inventory in real-time; to enable travel sellers to deliver an even higher level of customer service than through any other provider.

Vistara joins more than  470 airlines, including 110 LCCs and Hybrids, whose fares and merchandising content are bookable in Amadeus.

Worldwide, 249 airlines have contracted Amadeus’ results-driven merchandising solutions that have been delivering real value to travellers, airlines and travel agents around the globe.

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