SINGAPORE, 17 October 2019: FCM Travel Solutions, a subsidiary of Flight Centre Travel Group (FCTG) has been named ‘Leading Travel Management Company for Asia’ for the 9th consecutive year at the prestigious World Travel Awards.
Hosted at the Vinpearl Convention Center Phu Quoc in Vietnam, the World Travel Awards are based on the votes of travel and tourism professionals worldwide.
“It’s a great honour to win this accolade for the 9th year running. This is an outstanding achievement for FCM Travel Solutions and is a testament to the exceptional travel management services, professionalism and value that our people provide for our growing client base in Asia,” said FCM’s managing director of Asia, Bertrand Saillet. “Ensuring our clients’ satisfaction and success drives us to continually innovate and invest in new products and services to address their changing needs.”
Over the last 12 months, FCM has amplified its presence within Asia and grown its partner networks to include Korea, Taiwan and Myanmar.
Recently, FCM introduced Sam, a mobile chatbot-based app that offers a live chat function, mobile booking capability, as well as a travel arranger functionality.
The travel arranger module of Sam is an enhancement that has been developed in response to client demand for greater visibility of their travellers in-trip.
The new version for travel managers, PAs/EAs and bookers, grants them access to view their current travellers’ itineraries, as well as receive notifications about events that affect each traveller, such as flight delays or cancellations.
