HONG KONG, 12 September 2019: Klook will surpass 60 million trip bookings this year and average around 30 million monthly visits on its online platform.
Marking its fifth anniversary this month, the travel activities and services booking platform announced plans to expand offerings for global rail network and 2020 global sporting events in Tokyo.
It claims an inventory of over 100,000 things-to-do and services in more than 350 destinations through direct partnerships with local operators.
The line-up includes attraction tickets, tours, local transportation, food and beverage, and distinct destination experiences.
“Since day one, Klook has envisioned to bring the world closer together by connecting travellers with the best of any destination,” said Klook CEO and co-founder Ethan Lin. “When we started the business five years ago, we faced a major roadblock due to the fragmentation of in-destination travel services. We’ve not only overcome the challenge but also transformed the sector in the process and empowering operators for a healthier and more diverse local tourism ecosystem.”
Going forward the company expects to expand its current workforce from 1,200 to over 2,500 in over 30 offices by the end of 2020 as well as grow its footprint worldwide by deepening its roots in Asia-Pacific and accelerating growth for European markets.
Since launching in 2014, Klook has expanded localised services in nine languages, supports 41 currencies, and multiple payment methods on its website and app.
Building on this strong foundation, Klook will continue to invest in Asia-Pacific, which is the world’s fastest-growing market for tourism. It has also set up European outposts this year and aims to expand services for European travellers with multiple languages including French, Italian, Spanish, Russian, and German over the next few months.
In addition to its current engineering hub in Shenzhen, China, Klook will expand its innovation capabilities to Singapore, with a focus on adopting connectivity integration and data science in the immediate future.
Drawing from the rich pool of tech talents in Southeast Asia, this dual-hub will allow Klook to glean more behavioural insights through data analytics to improve the experience for both customers and merchants.
As smooth and efficient transit is a key priority for modern travellers, Klook has introduced a standalone Rail interface with easy-to-use and mobile-friendly features.
Integral to its expansion plans in the transit sector, Klook aims to launch point-to-point train tickets and sought-after passes for the world’s major rail networks.
Just last week, Klook launched China Rail on its platform, marking an important milestone for the company’s ongoing efforts to digitise complex rail systems.
Japan is home to many of Klook’s popular destinations such as Tokyo, Osaka, and Kyoto with comprehensive offerings. With the world-leading sporting event to be held in Tokyo in less than a year, Klook’s multilingual booking platforms enable sporting fans travelling to Japan to discover and experience a plethora of activities during their stay.
Klook has also collaborated with local Japanese operators to increase its roster of attractions and things to do outside of the Tokyo metropolitan area by 600% since 2016, adding enriching and immersive experiences such as day tours to nearby attractions and cities including Mount Fuji, Hakone and Kamakura.
Founded in 2014, Klook is a world-leading
travel activity and services booking platform. It has a team of more than 1,200
across 20 offices worldwide, Klook’s services are available in nine languages,
supporting 41 currencies