Six agents in Singapore suspended

SINGAPORE, 28 August 2019: Singapore Tourism Board confirmed, Wednesday, it has suspended six travel agencies under the terms of the country’s Travel Agents Act.

They have been suspended from conduction travel agency activities with effect 26 August.

STB is empowered to suspend licences pending appeals under Chapter 334 of the Travel Agents Act.

The six travel agents are:
Alert Co Pte. Ltd. (travel agent licence number 02884)
Success Express Pte Ltd (01474)
RJ Travels Pte. Ltd. (02832)
Sai Universal Holidays Pte. Ltd. (02782)
Szimsai Holidays Events Pte. Ltd. (03030)
TIS365 (Private Limited) (03091)

It represents the highest number of suspensions issued at one time.

 All six companies failed to submit their audited statement of accounts within six months after the closure of the financial year.

The suspension will remain active until the travel agents submit their audited accounts, or for up to a maximum of six months. At that point, STB will decide on the next course of action.

During the period of suspension, the travel agents are required to fulfil their existing obligations to their customers but are not allowed to accept new travel bookings.

Singapore is the only country in the ASEAN region that issues timely updates on changes in the status of registered travel agencies to improve consumer confidence.