Singapore smooths checkpoint experience

SINGAPORE, 19 August 2019: Singapore is extending its SG Arrival Card trial beta version that will allow visitors to submit an electronic arrival card in advance to speed up processing at border checkpoints

The Immigration & Checkpoints Authority (ICA) announced the beta trial of the SG Arrival Card project last week.

The trial has been ongoing since October 2018 and will phase out the paper arrivals card for a more efficient e-arrival process.

The plan is to phase out the paper arrival system by 2021 by extending the electronic arrival card system in stages to all travellers.

ICA extended the trial with the latest beta version, 14 August, that can be excessed via its website or mobile application.

The announcement says foreign visitors travelling with “selected transport operators” can now submit the electronic arrival card up to 14 days ahead of their arrival in Singapore.

Singapore’s Today news service identified the selected transport operators that are participating in the beta trial version.

AirAsia, Jetstar Asia, Cathay Pacific and Singapore Airlines

Transtar Travel

BatamFast Ferries, Bintan Resort Ferries, Horizon Fast Ferry and Majestic Fast Ferry

This means that they will only need to produce their passports for immigration clearance upon arrival, as ICA’s immigration system will already have the electronic arrival cards, which they submitted in advance.

The SG Arrival Card e-Service and Mobile Application is available as an e-Service at the ICA’s website at,

It can also be downloaded as a free mobile application from Apple App Store and Google Play.

Users of the mobile application will have the option of scanning their passport biodata pages and enjoy the convenience of not needing to key in the information manually. The mobile application will also save previously submitted information for use on subsequent trips to Singapore.

(Source: ICA and Today)