FCM expands sales gateway

SINGAPORE, 23 August 2019: FCM Travel Solutions has created Marketplace, a virtual gateway to the travel management company’s extensive inventory of airfares, hotel rates, car rental and rail booking options.

The move underpins FCM’s strategy to give customers access to the broadest choice of business travel content via various multi online channels.

The Marketplace is driven by FCM’s team of over 500 global travel procurement specialists, one of the largest content teams in the travel industry.

The team leverages FCM parent company Flight Centre Travel Group’s global stature, which includes USD11 billion air revenue and 5 million rail transactions, to ensure customers gain the best savings and tailored content for their travel programme.

“Understanding and knowing what our customers want, being able to provide them with those demands within the marketplace ecosystem, is critical to our success,” says FCM Travel Solutions managing director Asia Bertrand Saillet. “Asia is a fragmented market, and we understand the intricacies of this market’s B2B2C sales cycle.”

FCM clients have access to specialist fares from 420 airline partners, 112 global rail providers, and car hire deals in 97 countries.

The expertise of FCM’s procurement team, combined with that of dedicated travel consultants managing individual booking requirements, results in an average saving of 12% on air tickets within FCM clients’ global travel programmes. In terms of hotels, Marketplace offers 20 million room rates, including 5 million negotiated rates at 650,000 properties globally and 2.3 million exclusive promotional room night rates at 60 hotel brands worldwide.