SINGAPORE, 11 February 2019: Amadeus has signed a new distribution agreement with Qantas, Australia’s national carrier, that includes a private channel.
The private channel will be known as the Qantas Channel and becomes effective 1 August.
The agreement ensures that Amadeus travel sellers that sign up for the Qantas Channel can continue to access the airline’s wide range of fares and products available for agents – including future NDC content.
Amadeus travel sellers that sign up to the Qantas Channel will also be able to access the airline’s fares without a channel fee.
Qantas and Amadeus are working in close partnership in the context of NDC.
In June last year, the airline joined Amadeus’ NDC-X programme that will connect Qantas Distribution Platform (QDP) to Amadeus, in order to make NDC content available in the Amadeus Travel Platform.
Commenting on the airline’s new distribution model, Qantas Chief Customer Officer Vanessa Hudson said the airline was pleased to be working with Amadeus to make the Qantas Channel available to their agents globally.
“Partnerships are the foundation of progress. As Qantas’ IT and distribution provider, we are proud to support the airline’s strategy to deliver increasing personalized experiences across all touchpoints,” said Amadeus EVP airlines Asia Pacific, Cyril Tetaz.
“Amadeus’ open, collaborative approach allied with the scale, efficiency and performance offered by our travel platform means that we remain best placed to support our airlines and travel sellers — and their travellers — as they navigate the changing travel landscape,”
A further example of the strong partnership is Qantas’ participation in Amadeus’ 2018 Hackathon event, where a Qantas team developed a mobile web application called The Wallaby using the Amadeus Digital Experience suite.
The application used previous traveller behaviour to anticipate future trips, pre-determine complete itineraries, and select other details like seat preference and payment method — all while interacting with travellers across a variety of digital touchpoints.
(Source: Amadeus)
