Emirates Hub tackles delays

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DUBAI,  21 December 2018: Emirates’ passengers travelling from or transiting through Dubai International Airport (DXB) can expect fewer delays associated with aircraft turnaround thanks to a new innovative application built in-house by Emirates called the Hub Monitor.

Hub Monitor is being used by Emirates’ operational staff in Dubai to share and monitor real-time information on the various activities that are carried out to prepare an aircraft for departure.

Through its monitoring and proactive alerting system, the application helps avoid delays and improve on-time performance ultimately leading to a better passenger experience.

Emirates executive vice president and chief operations officer, Adel Al Redha said: “Our Operations team in coordination with IT have led the development of the hub monitoring system in a record time of five months, building on an existing solution that was already developed by Emirates Engineering.

The team examining the various functions of Hub Monitor in real time are working to roll out further modules and the next module will be implemented later this month.

Emirates Aircraft Turnaround in Dubai

Emirates is the world’s largest international airline operating a fleet of 270 modern all wide-body fleet of Airbus A380 and Boeing 777 aircraft.  Every day around 255 Emirates flights depart from Dubai to destinations across six continents.

It currently takes about 105 minutes to turnaround the Emirates A380, the world’s largest commercial passenger jet, and about 90 minutes to prepare the Boeing 777 aircraft for departure at Emirates’ hub in Dubai.

With Hub Monitor, cross-functional teams from departments including engineering, network \control, airport services and flight operations, keep track of the turnaround activities on a real time basis.

The application also triggers alerts to operational staff when there is a delay or deviation to any above or below wing activity against a pre-set Precision Timing Schedule (PTS).

These pre-emptive alerts allow Emirates’ teams to identify and resolve the root cause of any potential delays.

Initial results since the application was deployed in August indicate that Hub Monitor has the potential to bring about a significant delay reduction at Emirates’ Dubai hub every year.

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