CTM taps Qantas content

BRISBANE, 28 November 2018: Corporate Travel Management, Tuesday, became the first travel management company in Australia to plug its corporate customers to live content from a new technology platform launched by airline, Qantas.

The Qantas Distribution Platform (QDP) enhances the airline’s retailing, booking and servicing capabilities for its trade partners such as CTM.

The platform uses the International Air Transport Association’s (IATA) New Distribution Capability (NDC), a technology standard that connects airlines to travel agencies and enables airlines to provide offers and products that were not available through traditional distribution technologies such as GDS.

After a “go live” session for select customers using Lightning, CTM’s proprietary online booking tool, they can now access Qantas content from the QDP, which is seamlessly integrated into CTM’s Lightning fare display.

“We are delighted to be an early adopter of the QDP, which enhances Qantas’ service offering across a range of channels,” said CTM Global chief operating officer Laura Ruffles.

“CTM is committed to ensuring our customers have seamless access to the best travel content. This partnership with Qantas is allowing our flexible technology to interact with the QDP and provide options to our customers that haven’t been possible in the past.”

In May, CTM received the highest level of certification for IATA’s NDC programme.

Level-3 certification was attained via the company’s integration into the QDP.

As part of the launch of QDP content via Lightning, a select group of CTM customers, who are Qantas frequent flyers, will be able to access dynamic reward and recognition offers when booking eligible Qantas domestic flights.

The QDP enables CTM to present travellers with options that are tailored to their preferences, including reward and recognition of Qantas frequent flyers, and ensures customers are always presented with the richest airline content available.