SEPANG, Malaysia, 5 September 2018: AirAsia has been named Asia’s leading low-cost airline for the sixth year in a row at the 2018 World Travel Award Asia and Australasia.
The airline was voted best in category by travel and tourism professionals, worldwide, for its commitment to excellence in service, ahead of Air India Express, Firefly, GoAir, JetKonnect, JetStar Airways, Lucky Air, Nok Air, Scoot, SpiceJet, Tigerair Taiwan and West Air.
AirAsia also won Asia’s leading low-cost airline cabin crew, beating Air India Express, Firefly, GoAir, JetKonnect, Jetstar Airways, Lucky Air, Nok Air, SpiceJet and West Air.
AirAsia Group CEO Tony Fernandes said, “We are thrilled to receive these awards. We have been working hard to elevate our guest experience through greater digitalisation, from check-in and boarding to online shopping to customer service, while maintaining our uniquely ASEAN hospitality, and this is recognition of our unceasing efforts to set the standard for low-cost air travel in the region.”
The World Travel Awards is one of the most prestigious, comprehensive and sought after awards programme in the global and tourism industry.
Established in 1993 to acknowledge, reward and celebrate excellence across key sectors of travel, tourism and hospitality industries, the World Travel Awards brand is now recognized globally as the ultimate hallmark of industry excellence.