WTM recognises responsible tourism

LONDON 17 November 2017: WTM London 2017 closed touting a responsible tourism theme for its final day with the  show recognising the best across six categories in its sustainable tourism awards.

Chobe Game Lodge in Botswana won best in carbon reduction category.

Grootbos in South Africa was best for accommodation.

World Travel Market 2017, ExCeL London – The 2017 WTM Responsible Tourism Awards. Manisha Pande, Village Ways, Simon Press, WTM, Dinh Ngoc Duc, Vietnam National Administration of Tourism, Lucienne Damm, TUI Cruises, Brenda du Toit, Marine Dynamics, Richard Vigne, Ol Pejeta Conservancy, Kadakampally Surendran, Kerala, Andrea Nicholas, Green Tourism, Christopher Warren, Crystal Creek Meadows, Petra Stušek, Ljubljana Tourism, Tish Stewart-Inglis, Transfrontier Parks Destinations, Sue Ricketts, Chobe Game Lodge, Fiona Malan, Grootbos, Harrold Goodwin, WTM Advisor and Tanya Beckett, Presenter.

Sapa O’Chau, a female ethnic minority-owned enterprise in Vietnam scooped the best community initiative award.

Slovenia’s capital Ljubljana won the best communication award.

The prize for best poverty reduction initiative went to Indian walking holidays local accommodations provider, Village Ways.

South Africa’s Transfrontier Parks Destinations was named the best tour operator.

Overtourism remains a major concern in the context of sustainability and was discussed on the dedicated Responsible Tourism stage.

Adama Bah from International Centre for Responsible Tourism West Africa suggested part of the problem was that “governments were still thinking in terms of numbers and not in terms of benefit for communities.”

In an afternoon session, which looked at accessible travel, Ade Adepitan MBE, a Paralympian and TV presenter, noted that while people with disabilities find it difficult to travel, improvements are being made, citing the example of the Colosseum in Rome which has installed a lift which lets people in wheelchairs experience the 2,000-year-old attraction.

The Digital Influencers Speed Networking session provided the chance for suppliers to talk to a  line-up of 120 global bloggers, Instagrammers and YouTubers. As more people take inspiration from digital channels, the importance of influencers in the marketing mix continues to climb.

The session was sponsored by Whalar, a platform, which connects brands with content creators.

Its co-founder James Street said: “Travel is a big space in the influencer landscape – and it does not look like advertising. When influencers are holding a product, it looks like an advert, but if they’re sat on a beach in Mauritius, it doesn’t.”

PR expert Debbie Hindle, managing director at Four Travel, noted in another session that the influencer/blogging industry “has expanded massively…and while there is still a lot of professionalism to come, there is a huge amount of creativity and passion.”

Elsewhere, the Travel Tech Theatre hosted a full day sessions. Highlights included tnooz, Amadeus and SITA discussing blockchain, Hotelbeds and Accor looking at the future of hotel distribution technology and Julia Lo Bue-Said from Advantage Travel Centres explaining how travel agents are using tech to not only remain relevant but also to grow their business.

Simon Press, Exhibition Director, World Travel Market said. “The success of this year’s event proves that the recent changes we have made to WTM London resonate with what exhibitors, buyers and visitors want from the leading global event for the travel industry.

“We will continue to listen to our stakeholders to make sure that we are absolutely aligned with their business needs.”


  1. Are there any Thai tourism projects submitted to the contest organiser and which government tourism officials are responsible to select and send the projects for entry into this contest ?

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