Traveltek opens Singapore office

SINGAPORE, 4 October, 2017: Traveltek Group has made its debut in Southeast Asia, introducing booking solutions to the region’s travel industry.

The UK-based firm opened an office in Singapore, targeting OTAs, retail agents, cruise bookers and tour operators, who are seeking technology to help them keep pace with customer demand for leisure travel, particularly cruises,

Asian cruise passenger volumes are growing at double-digit rates annually.

Experienced cruise and IT industry professional,  Javine Tan, heads Traveltek’s Southeast Asia operations, responsible for developing commercial opportunities in Singapore, Malaysia, Indonesia, Thailand, Vietnam and Myanmar.

Tan, who has worked in business development and marketing roles for Asia’s most popular cruise lines – Star Cruises and Royal Caribbean – has already forged deals with large local travel companies.

“Travel businesses in the region are very keen to know how Traveltek’s advanced technology can help them maximise distribution channels and sales,” explained Tan who joins Traveltek as business development manager, Southeast Asia.

“Selling travel, particularly cruise, is largely a manual process in Asia and so Traveltek fills a huge void in the market, providing a platform that ticks every box, from dynamic packaging to live access to more than 300 suppliers, including 190 cruise lines, via our API.”

Traveltek claims it will offer Asia’s travel industry a more efficient way of selling leisure travel, enabling travel professionals to hand-pick every component of a complex itinerary and sell it as one package, including flights, hotels, cruise, tours, transfers, car rental and attractions tickets.

Traveltek’s cruise solutions are new to the market too, empowering agents to package pre- and post-cruise itineraries using a unified, web-based platform.

More than 3.1 million Asians took cruises in 2016, up 55% on 2015, according to the Cruise Lines International Association (CLIA), while 66 cruise ships are being deployed in Asian waters this year, five of which are mega ships – those with more than 3,500 passenger capacity.

“Traveltek’s 20 years of industry experience and its roster of big-name clients, from Flight Centre to Virgin Holidays Cruises, are piquing the interest of potential clients too,” she said. “In addition, companies are approaching us to help them establish an online presence, based on our experience transforming small retail operations into e-commerce successes.”

Traveltek’s foray in Southeast Asia is part of an ambitious global expansion plan and follows the company’s debut in North Asia last month, with the opening of an office in Hong Kong.

In August, the company launched its first operation in the Middle East, based in Dubai, and further expansion in other growth markets worldwide will soon be announced.

To boost awareness of its new operations in Asia, Traveltek is participating in several high-profile events in Singapore this month.

They include leading travel technology event, Web In Travel (WIT), which takes place from October 23 to 25; the Travolution Digital Masters Executive Dinner (October 24); and ITB Asia (October 25 to 27).