Qatar Air: Business as usual

DOHA, QATAR, 15 June 2017: Qatar Airways’ operations to and from its Doha hub are running smoothly, despite what it calls an illegal blockade of its air space by GCC neighbours.

In the past week, the airline flew approximately 1,200 flights between Doha and its network of more than 150 destinations worldwide, with 90% of those flights departing within 15 minutes of their scheduled departure time.

In the coming months, that network will continue to grow. On Monday, the airline launched direct service to Dublin, Republic of Ireland.

Qatar Airways’ service to Nice, France, will commence on 4 July, and flights to Skopje, Republic of Macedonia, on 17 July.

Other new destinations planned for the remainder of this year and 2018 include Las Vegas (USA), Canberra (Australia), Douala (Cameroon), Libreville (Gabon), Medan (Indonesia), Rio de Janeiro (Brazil), Santiago (Chile) and Sarajevo (Bosnia and Herzegovina), as well as many others.

Earlier this week the airline released its annual report for the fiscal year 2017, revealing a net profit of USD541 million, a 21.7% year-on-year increase. The results also show an annual revenue increase of 10.4%.

Qatar Airways Group chief executive Akbar Al Baker, said: “Qatar Airways’ global operations continue to run smoothly, with the vast majority of our network unaffected by the current circumstances. Our focus is on supporting any passengers impacted by the current situation and ensuring that we continue to deliver our award-winning service. Our network expansion continues with two new destinations launching in the next month. As far as we are concerned, it is business as usual.”

He added: “This blockade unprecedented, and it is in direct contradiction to the convention that guarantees rights to civil over-flight. We call upon the International Civil Aviation Organisation (ICAO) to declare this an illegal act. We are not a political body, we are an airline, and this blockade has stripped us of the rights which are guaranteed to us.”

In light of the blockade, the airline has significantly increased the operations of its global call centre to respond to customers and has even extended its commercial policy to ensure greater flexibility for refunds and rebooking for any passengers whose flight is impacted by the recent travel bans.

Qatar Airways is a member of the oneworld global alliance. The award-winning alliance was named the World’s Best Airline Alliance 2015 by Skytrax for the third year running. Qatar Airways was the first Gulf carrier to join global airline alliance, oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 150 countries, with 14,250 daily departures.