Changi wins triple

SINGAPORE, 16 March 2017: For the fifth year in a row, Singapore Changi Airport has been voted the World’s Best Airport by air travellers at the 2017 World Airport Awards, held at the Passenger Terminal EXPO in Amsterdam, The Netherlands.

In all, this is the eighth time that Changi Airport has picked up this top international title at the World Airport Awards since it was introduced in 2000.

Changi Airport was also named the Best Airport in Asia, and Best Airport for Leisure Amenities, the latter a title it has held since the award category was introduced in 2009.

The 2017 World Airport Awards are based on 13.82 million customer nominations across 105 nationalities of air travellers, with 550 airports worldwide taking part.

The survey evaluates customer satisfaction across various key performance indicators for airport service and product – from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.

(Source: Changi Airport)