SINGAPORE, 8 January 2016: TravPax Solutions signed an agreement with Thomas Cook India, earlier this week, to implement TravPax 5 Solution across Thomas Cook India’s extensive omni channel distribution of call centres and franchises, across India.
TravPax will support Thomas Cook India’s move to centralize and manage reservations of hotels, flights and packages from its offline franchise outlets, via its call centres, to online booking websites.
The TravPax platform has connections to dozens of worldwide wholesalers, GDS airlines, low-cost carriers that will allow Thomas Cook India to scan for the best available rates and offers for its clients and subsidiaries.
Commenting on the partnership, Thomas Cook India chief operating officer IT & E services, Amit Madhan said: “At Thomas Cook India, technology is at the forefront of our strategy and given today’s rapidly growing base of digital connected consumers, offering immediate options and value driven rates for travel bookings is vital.”
“Our partnership with TravPax will empower our offline franchise and call centre teams with immediate access to best rates and inventory across a range of services including flights, hotels and holiday packages.”
TravPax Solutions CEO, Laurent Maytal, commented that “the travel world is changing fast and access to the most up-to-date information on how to get you the best value becomes a major challenge. Value is king. However, that does not mean the cheapest cost always wins; Travellers are seeking quality products at an affordable price and this is exactly what Thomas cook will achieve.”
TravPax will be implemented first in Thomas Cook India, but with the rights to be used by other brands of the firm.
Besides the reservations and operation activities, TravPax will control the financial transactions with full interface to TCIL corporate third-party platforms in the back.
Thomas Cook (India) Ltd (TCIL), established in 1881, is an integrated travel and travel related financial services company offering a broad spectrum of services that include foreign exchange, corporate travel, MICE, leisure travel, insurance, visa & passport services and e-business.
Today, excluding its subsidiaries, the company extends to over 233 locations (including 23 airport counters) in 92 cities across India, Mauritius & Sri Lanka and is supported by a strong partner network of 116 Gold Circle Partners and 112 preferred sales agents in over 130 cities across India.
The TravPax system, which is cloud based, works with travel agents and tour operators in Asia as well as GDS & airline operators, covering every business aspect of the travel industry.