Louis Tavern tops lounges

LONDON, 4 December 2015: Louis Tavern CIP First Class Lounge in the international terminal of Bangkok’s Suvarnabhumi International Airport was named Asia Pacific Lounge of the Year Winner in the Priority Pass Airport Lounge of the Year Awards 2015.

This is the 11th year of the Lounge of the Year awards, which recognise the individual excellence and investment in customer experience of lounges within the Priority Pass lounge network.

Priority Pass operations director Asia Pacific, Wendy Lee, confirmed: “Louis Tavern CIP First Class Lounge has been recognised as the Asia Pacific region winner for a second time.”

The Asiana Business Lounge at Seoul Incheon International Airport and the More Premium Lounge at Taipei’s Taoyuan International Airport were both highly commended in the Asia Pacific region awards.

Priority Pass LogoPriority Pass’ focus groups and member data highlight how travellers are increasingly less prepared to pay a premium to upgrade their plane seats, preferring to enhance their travel with benefits such as lounge access, concierge services and exclusive experiences at their destinations, the company’s statement read.

Lee noted: “Each of the winning lounges is accessible through the Priority Pass smartphone apps and the Digital Membership Card, something that serves to highlight just how important the digital experience has become for frequent flyers.”

Over 100,000 votes were cast by Priority Pass members in this year’s Lounge of the Year Awards, up from 84,000 votes last year, making it the highest volume of votes since the awards began. Members vote on a set of criteria covering overall lounge quality, including refreshments, staff, business facilities and ambience. The new Priority Pass app and website now make it easier for members to rate lounges.

This year’s winners

inside no 6.1Global:

Overall Winner: EuroAirport Skyview Lounge at EuroAirport Basel-Mulhouse-Freiburg

Africa & Middle East:

Overall Winner: Crown Lounge at Amman Queen Alia International

Highly Commended: Dilmun Lounge at Bahrain International

Asia Pacific:

Overall Winner: Louis Tavern CIP First Class Lounge at Bangkok Suvarnabhumi International

Highly Commended: More Premium Lounge at Taipei Taoyuan International

Highly Commended: Asiana Business Lounge at Seoul Incheon International

Europe:

Overall Winner: EuroAirport Skyview Lounge at EuroAirport Basel-Mulhouse-Freiburg

Highly Commended: King Amlet Lounge at Billund Airport

North America:

Overall Winner: Salon VIP Lounge at Québec Jean Lesage International

Highly Commended: The Club at ATL at Atlanta GA International

Latin America & The Caribbean:

Overall Winner: Aeroportos VIP Club at Brasilia International

Highly Commended: Club Mobay at Montego Bay Sangster

Best Business Facilities:

Overall Winner: Wingtips Lounge at New York JFK International

Highly Commended: Swiss International Airlines Lounge at Zurich Airport

Best Quality of Refreshments:

Overall Winner: Dilmun Lounge at Bahrain International

Highly Commended: Plaza Premium Lounge at Vancouver International

Best Attitude and Service from Lounge Staff:

Winner: The Club at SJC at San Jose CA Mineta International

Highly Commended: Emperor Lounge at Auckland International

Launched in 1992, Priority Pass provides frequent travellers with airport lounge access at more than 850 airports.

(PRNewswire)