China sales go tabletop

BANGKOK, 18 August 2017: Thai Hotels Association is inviting members to join a Hotels Meet Local Agents Chinese Speaking Marketplace, 1330 to 1930, 22 September.

The sales event will be held at Chaturathit and Parichart rooms, Golden Tulip Sovereign Hotel Bangkok.

THA is cooperating with the Association of Thai Travel Agents to organise the programme, which will provide opportunities for hotel and tour operators to negotiate business and exchange knowledge at tabletop sessions. Read more

Thailand’s outbound travel grows

BANGKOK, 15 August 2017: Thai Travel Agents Association estimates Thais travel overseas will reach 8.5 million visits by this the end of this year.

TTAA’s president, Suparerk Soorangura, told TTR Weekly that the number of Thais make overseas trips this year will continue to grow from 7.9 million visits last year.

TTAA’s members are made up of tour companies that sell holiday packages to overseas destinations. Read more

2017 slumps 7% for Thai agents

August 7, 2017 by  
Filed under News, Thailand, Tour Companies

BANGKOK, 7 August 2017: Association of Thai Travel Agents’ member companies handled 3,365,734 travellers, January to July this year, at Suvarnabhumi and Don Mueang airports representing a decline of 7.2% from 3,627,261 trips during the same period last year.

ATTA released its data, late last week, based on fees member agencies pay to the two airports to provide a meet-and-greet service for international clients, but limited to travel through Bangkok.

The association vice president, Mingkwan Metmowlee, said organise programmes and provide products corresponding to the state’s policy would help to boost tourism business. Read more

Mixed messages from ATTA data

July 6, 2017 by  
Filed under News, Thailand

BANGKOK, 6 July 2017: Association of Thai Travel Agents’ member companies handled 2,833,748 travellers, January to June this year, at Suvarnabhumi and Don Mueang airports representing a decline of 8.8% from 3,109,767 visits during the same period last year.

ATTA released its data, Tuesday, based on fees member agencies pay to the two airports to provide a meet-and-greet service for international clients, but limited to travel through Bangkok.

The association’s president, Vichit Prakobgosol, said more travellers were visiting secondary destinations, but Bangkok remains the main gateway for tourists booked on pre-paid trips. Read more

Abandoning tourists is bad for business

July 4, 2017 by  
Filed under News, Thailand

BANGKOK, 4 July 2017: Thailand’s Association of Thai Travel Agents calls on tour operators serving the Chinese market to comply with regulations in order to strengthen quality.

Speaking at the association’s monthly meeting, last Thursday, ATTA president, Vichit Prakobgosol, said the association and the Thai-Chinese Tourism Alliance Association discussed measures to tighten Chinese tour quality.

“Abandoning Chinese tourists and the lack of marine tourism safety are two issues that blight our business,” he said, referring to reports that tour guides even tour companies left their groups to fend for themselves. Read more

FareNabber nabs bookings

July 4, 2017 by  
Filed under Aviation, News

SINGAPORE, 4 July 2017: Sabre Corporation launched its new FareNabber API, last week, at Sabre’s TTX innovation conference in Las Vegas.

It will help to empower travel companies to create a smarter, more personalised experience for consumers when shopping for airfares.

In a world where technology is regularly used to automate and simplify common tasks, consumers expect the same experience when shopping for travel. Read more

No bond between airlines and agents

June 29, 2017 by  
Filed under Don Ross, Travel Logs

BANGKOK, 29 June 2017: Are airlines quietly denying travel agencies the oxygen of a competitive fare? Or perhaps they smothering their business partner quietly with a fluffy pillow, praying the old codger would breathe his last and be gone?  Sadly it looks that way for the almost pensioned travel agent.

Long gone are the days when airlines depended on travel agencies for the bulk of their bookings. The very notion of keeping back a best-of-its-class fare was unheard of when travel agencies ruled the roost. Just the hint that a better deal could be sourced elsewhere would have brought the travel agency community down on the hapless airline like a ton of bricks.

I had almost forgot the love-hate relationship between airlines and travel agencies. I just assumed that if I sourced a great fare on an airline website that the airline would still be looking out for its faithful business partner, the traditional travel agency. The same fare would be available to a loyal agent. All I had to was ask. No such luck. Read more

Tough times for Singapore agents

June 27, 2017 by  
Filed under News, Singapore

SINGAPORE, 27 June 2017: The closure of GC Nanda & Sons’ travel operations, 30 May, a well known travel company in Singapore, forced the National Travel Agents Association of Singapore (NATAS) to appoint an acting president.

After the company ceased to be licensed, GC Nanda’s director, Devinder Ohri, stepped down from NATAS presidency, 19 June, to make way for acting president Steven Ler to lead the association until the next AGM election in May 2018.

One of Singapore’s oldest travel firms having traded for 40 years the company ceased to be licensed, 30 May, according to the Singapore Tourist Board’s Travel Related Users System TRUST website. TRUST provides a full list of registered travel agencies and updates on trading status. Read more

STB rejigs travel agents act

June 23, 2017 by  
Filed under News, Singapore

SINGAPORE, 23 June 2017: Singapore’s Ministry of Trade and Industry and the Singapore Tourism Board are seeking feedback on proposed amendments to the Travel Agents Act and Regulations.

The public consultation exercise will run through to 12 July.

The review of the Travel Agents Act and Regulations is part of the government’s efforts to strengthen the regulatory framework and facilitate a pro-business environment in the travel agents industry as well as enhance consumer protection (1).  Read more

Safety warning at beach resorts

June 12, 2017 by  
Filed under News, Thailand

BANGKOK, 12 June 2017: Thailand’s Ministry of Tourism and Sports, last week,  sent an announcement to the Association of Thai Travel Agents asking its members to refrain from offering diving activities to tourists on the first day they arrive in Thailand.

According to the statement, the ministry says it made the statement out of concern for the welfare of tourists who might be suffering from jet lag, or are tired after a long flight.

Chinese tourists who love water sports are the main target for the new rule, which is a response to an increase in marine accidents including drowning. Data showed that visitors were more at risk the day immediately following their arrival in Thailand. Read more

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