CHIANG RAI, 18 December 2018: This is the time of the year when we can indulge ourselves looking back at the year past and gazing into the crystal ball to see what awaits us in the year to come. It’s...

How sustainable is travel?

CHIANG RAI, 12 December 2018: Always quick to adopt a catchy phrase or a new buzz word, the travel industry could be guilty of being labelled flippant or even shallow. One travel firm in...
CHIANG RAI, 3 December 2018: Every time we make an online payment, book a hotel, airline, or use internet banking, we act in good faith believing the systems are hack-proof. But are they as safe as they are cracked...
CHIANG RAI, 28 November 2018: When Finnair says it is now making branded fares available to 425,000 Sabre connected travel agents to shop and book it conjures up the question what were they selling before this ground breaking agreement...
CHIANG RAI, 21 November 2018: We all like to think our friendly travel agent still has a future with a little help from technology. Disruptive technology is not the travel agency’s worst enemy. In reality it’s a friend that can...

TAT faker spams the media

CHIANG RAI, 15 November 2018: I have just deleted 20 TAT emails all in one go. It must be an auspicious day to send out press releases as I received a batch of them all within a couple of minutes...
CHIANG RAI, 6 November 20128: Airlines are favouring Facebook as a launch pad for their latest travel deals. It appears to make sense for campaigns designed to increase direct sales by driving traffic to airline websites. But in their enthusiasm to...
CHIANG RAI, 30 October 2018: Proposals on how to win back Chinese tourists are flying like paper in the wind if you listen to Thailand’s Deputy Prime Minister, Somkid Jatusripitak. They rise and fall on the currents and whims of...
CHIANG RAI, 22 October 2018: Whenever the curtain falls on ITB Asia, a three-day mega trade show, there should be a moment for reflection; “ was it really worth the effort? This year’s show, that closed last Friday, demands closer...
SINGAPORE, 17 October 2018: Now in its 11th edition, ITB Asia opens its doors this morning, spot-on at 0900, for three days of selling and buying in the region’s capital of commerce Singapore. Over the three days, 17 to 19...