LAS VEGAS, 13 September 2018: Emirates airline’s fully-enclosed first class private suites, launched in November last year on its Boeing 777 aircraft, have been awarded gold by Future Travel Experience (FTE) in the “Up in the Air” category.
The FTE Global Awards celebrate the outstanding efforts of organisations that have gone the extra mile to improve the passenger experience both on the ground and in-flight.
“Best ‘Up in the Air’ Initiative” category recognizes the top three initiatives that have helped to improve the passenger experience and significantly enhance the in-flight phase of the travel process.
Emirates’ Senior Vice President for North America, Matthias Schmid, who collected the award, said: “We’re delighted that Emirates has won the gold award for our new 777 first class private suites, which have once again raised the bar in commercial aviation. We always pursue excellence when it comes to delivering the best experience possible to our customers, so to be recognised for our efforts validates the attention we put into our products and services.”
Emirates’ new first class private suites are the first in the industry to be fully enclosed with sliding doors that extend to the cabin ceiling, ensuring an unmatched level of privacy. Customers can video call the crew for service requests without leaving the comfort of their suite, and crew can serve drinks and canapés through a special service window without disturbing customers.
All suites offer a window view, as those positioned in the middle aisle are fitted with ground-breaking virtual windows that live stream views from external cameras. The suite also comes with a 32-inch full HD screen on which to enjoy the 3,500 channels of inflight entertainment choices that Emirates offers; a personal wardrobe and private stowage space for carry-on bags; soft lighting and temperature settings that can be customised at a touch of a button; and binoculars to make the most of spectacular window views, amongst other features. The luxurious soft leather seat reclines fully flat, can be placed in a NASA inspired “zero-gravity” position, or adjusted into dozens of other custom positions for optimal comfort.
The 777 first class private suites will also include new Bowers & Wilkins Active Noise Cancelling E1 headphones created exclusively for Emirates. In addition, each suite is fitted with an inspiration kit which features a luxury Byredo skincare collection found only on Emirates, Hydra Active moisturizing pyjamas, and Bulgari amenity kits.