Travellers’ poll names top airlines


BANGKOK, 13 July 2017: Singapore Airlines swept all airline categories in the annual SmartTravelAsia Best in Travel Poll.

Conducted annually since 2004 the online magazine’s awards are based on votes by readers, who have made more than 12 trips a year and have an income of more than USD156,000.

Singapore Airlines swept the board winning Best Airline Worldwide, Best Business Class and Best Cabin Service.

Qatar Airways gained second place for Business Class Worldwide. Cathay Pacific notched up a second slot for Cabin Service, but dropped to fourth place overall.

Small airlines made a good showing, especially on the cabin service list where both Bangkok Airways and budget airline Scoot made it to the top 10.

In the budget airlines category, Jetstar Asia – viewed by many as a reliable business travel alternative on some routes – bagged first place in Asia for the first time to unseat the ubiquitous award-vacuuming AirAsia, which has dominated the polls from inception. India’s Indigo, which has an enviable on-time record, sauntered into second place.

On the best airports front, Singapore’s Changi Airport ranked first, worldwide, again with Hong Kong second and Incheon Airport third.

This was the same result as in 2016. Bangkok’s Suvarnabhumi dropped off the top 10 list, as did Delhi and Mumbai airports, while tiny Samui Airport reappeared, demonstrating why small can also be beautiful.

Demonstrating their  popularity,  business and leisure travel cities, Hong Kong (first for meetings), Bali (first for Leisure in Asia), Singapore, Bangkok, and Shanghai, rose with the popular tide to garner recognition.

SmartTravelAsia in its preface said: “Readers voted in an open free and fair poll picking products out of an unlimited universe. There was no nomination fee, or short list, or other backdoor device; and we eliminated bogus and ‘block’ votes.”

Full details of winners:

(Source: SmartTravelAsia)