BANGKOK, 29 May 2015: Hotels.com has introduced a new programme that recognises hotels that have achieved excellent to outstanding guest review ratings from customers around the world.
The ratings are based on customer opinions posted on the website with reference to their hotel stays.
In the first phase, Hotels.com has identified more than 6,400 boutique properties in 117 countries that have achieved an average guest review rating of 4.5 or higher (out of 5).
To determine the initial recipients, Hotels.com analysed its database of more than 15 million guest reviews, which the company claims are verified upon the completion of each guest stay.
Hotels.com brand vice president and managing director, Asia-Pacific Abhiram Chowdhry commented: “This programme is a testament to our customers who’ve contributed to the more than 15 million guest reviews that determined these top-performing properties.”
In Thailand over 146 properties have been recognised. They are mainly in Bangkok, Samui and Phuket.
Each selected hotel will receive a framed certificate and window sticker to display on-site at their property. Hoteliers will also be able to showcase their guest review rating on their social and digital platforms by downloading a special widget.
Hotels.com is encouraging travellers to share their most memorable hotel accommodations using the #LovedbyGuests hashtag.
To receive an award, properties must have received an average customer review score of 4.5 or higher, based on a minimum of 20 reviews as of 31 January 2015.