Amadeus partners with Hong Kong’s CTS
BANGKOK, 16 June 2014: Amadeus and China Travel Service (Hong Kong) Limited announced a strategic partnership that will see Amadeus provide China Travel Service and its affiliated companies with customised IT solutions.
China Travel Service business director, Yeung Chi Kwan said: “We chose Amadeus not only for their expertise and the strength of their technology, but also for its partnership philosophy. This combination ensures that solutions we receive are tailored specifically to our needs and support our broader business vision.”
“The traditional travel agency business has become more challenging, and we face stiff competition from direct suppliers as well as online channels,” he added.
China Travel Service has signed up for Amadeus e-commerce, online and front office solutions at all their travel agency offices in Hong Kong.
It gives them access to the online travel market through a customised B2C online solution that will help the company reach a wider range of customers.
It also gives them more travel content through a front-end retailing application, with tools designed to speed up search, booking, and sales processes.
The package comes with a comprehensive low-fare search solution called Amadeus Master Pricer.
Amadeus Asia Pacific vice president, distribution commercial Leon Herce said: “This is a major milestone for us, demonstrating our investment and focus on delivering technology that is critical to the evolving needs of today’s travel agencies.”
With over 85 years of industry experience, China Travel Service is a leading full-service travel agency in Hong Kong, covering services from package tours; selling air, train and ferry tickets, visa processing to theme park tickets.